+ How much walking is involved in a walking tour?
Our Hong Kong Walking Tours do involve a fair bit of walking. We do schedule in rest breaks and toilet stops, but you should be prepared to spend the majority of the duration of your Hong Kong tour either walking or standing. You should also be aware that Hong Kong is a hilly city and there may be some up and down either via steps or steep slopes. All of our Hong Kong tours are designed for enjoyment, and we do go at a leisurely pace, (believe us we don’t want to be rushing around anymore then you do), so as long as you are in reasonable health, you shouldn’t have any problems with the amount of walking involved. If you have health or mobility issues, you should consider a Private Customised Car Tour.
+ Are your Hong Kong tours wheelchair/pushchair friendly?
Unfortunately, our Small Group Hong Kong tours are not wheelchair/pushchair friendly. This is because the routes we take, involve going up and down some slopes, using stairs and riding on the local tram which is not wheelchair accessible. If you are in a wheelchair or have a pushchair with you, please consider taking a Private Customised Tour (available as a walking tour or car tour), and we will design a route for you that is suitable for your needs.
+ Do you cater for children?
All of our Hong Kong tours are child-friendly. That said our Small Group Hong Kong Tour routes are not pushchair/pram friendly so if you are bringing children with you, they do need to be old enough to walk and to be in a group environment for the duration of the tour. If you have young children please book a Hong Kong Private Tour rather than a Small Group Tour. Children aged 11 years and under are free of charge on our Hong Kong Private Customised Tours.
+ What languages are your Hong Kong tours in?
All of our Small Group Hong Kong tours are conducted in English. Private tours are available in English, Spanish, French, Cantonese and Mandarin Chinese.
+ How long do your Hong Kong tours last?
Our Hong Kong tours last between 4 and 8 hours. Please refer to the information on each tours specific page to find out the duration of the tour that you are interested in.
+ Do you take your guests to stores, outlets or other shops?
We do not visit any such shops on any of our Hong Kong tours. Furthermore, the bars and restaurants which we use have been selected solely because we think they are the best that Hong Kong has to offer and not for any other reason. We do not take commissions or kickbacks from any of them. If you do want to do some shopping we are happy to make recommendations for you but we do not ever take you into any shops unless you specifically ask.
+ What is included in the price of the tour?
Our walking tours include the costs of all public transport (MTR/Tram/Bus and Ferry) used during the tour but not any taxis which you may choose to take. Our car tours include the costs of your private hire vehicle plus any public transport which you might like to include (like the Star Ferry or Peak Tram). The costs of drinks/ snacks/ meals/ souvenirs etc. are not included. The only exception to this is our ‘themed tours’ (Food, Night and Lantau) which do have some inclusions. These can be viewed on the tour pages.
+ I have dietary restrictions, can I still join the Hong Kong Food Tour?
If you have dietary restrictions, the best thing to do is to send us an email letting us know what you can not eat, and we will advise you on how suitable, or unsuitable, the Hong Kong Food Tour is. If you are heavily affected, we will advise you not to take our Hong Kong Food Tour, but to take a Private Customised tour instead and we can design something for you which contains some foodie elements which meet your specific dietary requirements.
+ If I book a Private Tour can you take me to attractions like Disney Land?
We do not take people to places like Disney Land or Ocean Park because we would not be able to add any value to your day. To put it simply you would be wasting your money if you hired us to take you to a theme park. Instead, we focus on introducing you to the real Hong Kong, by taking you down back streets and alleyways which you wouldn’t usually go down yourself, by explaining the culture, the history and the local way of life to you. All of these big attractions are easy to get to, your hotel will be able to explain to you how to get there on public transport or via taxi (which is very cheap in Hong Kong).
+ I normally take a Big Bus Tour, why would I take tour with you?
We also like a Big Bus tour and think that they give you a good feel of the geography and layout of the city and ensure that you ‘see’ all of the main points of interest in a day. Hop on hop off also gives you a great way of travelling between points of interest without having to worry about getting lost on public transport! What the Big Bus tour will not do however is show you the ‘real’ Hong Kong. It will not take you to meet local business owners or to discover hidden parks down alleyways. It will not explain the culture of Hong Kong to you, or point out hole-in-the-wall restaurants that surprisingly have Michelin stars! If you like Big Bus tours then take one in Hong Kong (we have, and we enjoyed it) but take a tour with us as well and let us introduce you to a few places that the Big Bus tour will not.
+ Do you do tours in Macau or Mainland China?
We do not offer tours to either Macau or Mainland China. These locations are not our area of expertise, and you could find somebody who is much more knowledgeable then we are.
+ I actually live in Hong Kong, can I take one of your tours?
Of course! We get countless guests joining us who live in Hong Kong. Many people take one or two of our tours as a way to get acquainted with Hong Kong when they have recently (1 to 3 years) moved here.
